Freecell Thread Starter. Joined May 1, Messages I have exactly the same problem with a new Dell laptop running Vista but on a SpeedTouch router. There seems to be some problems with certain modem routers and Vista. I get a message "Passcode invalid" but its not, same as laptops running XP, which work fine.
Other forums have stated Thompson SpeedTouch are aware of the problem and a "fix" will be available "soon". Nothing on website I can see yet though, awaiting response from their Technical Support. Cannot see anything on the Belkin site though. If so what firmware are you using and have you done anything else to set up connection?
By the way it does connect with wireless security switched off and connects via ethernet cable. Seems to be a problem only with security key codes. JohnWill Retired Moderator. Joined Oct 19, Messages , Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread. I've created a new thread for your issue here.
Thanks for your cooperation. John, appreciate that, but my original post was indicating to CP93 that the problem s he had was not necessarily one that was resolved by changes to router settings as other responses had implied but may be a compatibilty issue. Right, but when you turn it into a question in the same post, you get two conversations running. We try out best not to let that happen, because it gets very confusing to the folks that are trying to help resolve the issues.
Next time, please post the statement that applies to the thread and then start a new one if you want someone to respond to your query. Spent an hour on the phone to Dell technical support to try to sort out the Netgear-WPA problem, and even with a Netgear expert on the line they could not work out what was wrong. As soon as it tried to connect, it, erm, didn't. Will again speak to Dell support on Monday to try to compare why my laptop does not connect to the Inventel router when another Dell laptop does.
Update: Dell technical support have told me it is Microsoft's problem. Microsoft have told me it is Dell's. This is so ridiculous. I now have a laptop that only accesses wireless networks when it 'feels' like it. This is a brand. One that was delivered over a month late and now does not work. And Dell refuse to go further than blame Microsoft. Am very disappointed. Press F8 at boot and run safe mode with network support.
See if you can connect. If you can then you have something running in the background that is preventing your connection. Forum Member since Have reformatted it as well, and still no dice. Detects the network, just won't connect.
Hold the Windows key and type R, enter "services. Scroll down to the IP Helper service, right click on it and select Properties 3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply" 4. Then click on "Stop" to stop the service from running in the current session 5.
Hold the Windows key and type R, enter " ncpa. Right click on each network connection and select "Properties" 3. If the key exists, skip this step. In the Value data box, type 0, and then click OK. Close Registry Editor. The first 2 changes will cause that program not to work - but will leave all of your normal IPv4 connections unaffected.
If it causes problems that you can't overcome, simply revert back to the original settings. Thanks John. No luck so far though. I'm restarting now to see if that helps. Still no luck. Should I undo all those changes? The changes won't hurt anything, and they just might help. Do you think it's a compatibility issue then? The adaptor has worked before with the same network on WEP.
Should I just get a new adaptor? If you go back to WEP, does it connect again? If so, you probably need new drivers for the adapter. Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Hope this helps. Office Office Exchange Server. Not an IT pro?
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